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Phone: 0151 601 5410
Fax: 0151 601 5411
VAT No.: 883 6868 57
Company Reg: 06393822
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When we started our Export business over 4 years ago we were subjected to numerous IT problems and very poor service. However, once we moved to using Parallel over 2 years ago, we have seen a complete turnaround in both IT service and support. The team at Parallel are always available for help and guidance; no matter what IT issue we throw at them, they always quickly come up with a cost effective resolution. If you are looking for an IT support company that offer instant assistance, and not try to baffle you with techy speak, and most importantly resolve any IT issues you have simply and quickly, they I highly recommend that you give Parallel a try. We recommended them to our Parent Company who were that impressed that they have now passed all their IT requirements over to Parallel as well.
Just a quick note to thank you for all your help and support in setting up the new systems and network in the Bromborough practice.
Your advice and liaison with electricians and fitters during our recent refurbishments have been invaluable in keeping and disruption to a minimum.
Following completion, your support and maintenance of the network, by phone or on site has been excellent and always prompt.
Since then you have completed many other I.T. jobs for us and supplied hardware at very reasonable prices.
I have been completely satisfied with everything you have undertaken for the Eyeworks and would have no hesitation in recommending you and your services to anyone.
Parallel ICT have installed and maintained City Residential’s IT infrastructure for 9 years. As well as resolving day to day IT issues their engineers have planned and implemented office and network expansions. Recent projects include a complete network and security upgrade with additional network access to satellite offices and home workers.
Our staff have always found Parallel ICT to be exceptionally helpful in all areas of IT. They don’t t make the mistake of blinding their customers with IT science! They are easy to talk to and understand our needs as a company.
Parallel ICT always attend to the task in hand and ensure they cause minimal disruption to our office. They are keen to do the job in as short a timescale as possible and they undertake to train staff in areas where IT can improved.
Their retainer agreement is fair and guarantees support when we need it.
After a successful first year of trading, we at Event Furniture Limited needed to invest in a business software package to enable the business to move on to the next level. After speaking to a number of potential suppliers, who provided us with volumes of technical information, we approached Parallel ICT for their opinion on the packages available and also their expert advice on selecting the hardware required to run the software package selected for our business.
Parallel ICT designed, purchased & installed the hardware set up we required, including a network and remote access to the system from our home offices. During the two day set up in our busy office, there was almost no disruption and they explained the setup and operating procedures for the new hardware in a way that all employees could understand. Since setting up the hardware, they have been extremely helpful in dealing with any queries and adjustments required now that the software is operational.
I am confident that their expertise and business contacts provided Event Furniture Limited with the best possible equipment required and at a cost that was well within our original budget.
With their product & operating systems knowledge, technical & friendly advice and prompt service I would have no hesitation in recommending Parallel ICT as a first port of call for IT advice.
As a Mac user, I was always sceptical of the level support that I'd receive from an IT company. Parallel ICT were like a breath of fresh air, offering me the expertise required to fully integrate my multi-
MLA has been in partnership with Parallel ICT for over 7 years and has hugely benefitted from the forward-
We found particularly impressive their honest, thorough assessments of our requirements that are entirely bespoke to the needs of the business, and their commitment to project delivery has been proved time and again.
I would not hesitate in recommending Parallels services to any prospective company looking for reliable operational support and invaluable consultation when planning the growth and development of an ambitious business.
Parallel ICT have proved reliable, highly skilled and efficient in their approach to IT solutions, particularly when dealing with Business Continuity issues on insurance claims. As Loss Adjusters, we value the prompt and informative approach of their call-
Parallel ICT certainly solved our problems, we cannot recommend them highly enough -
Parallel Solutions have been my first choice IT port of call for over five years. I trust them with my business because they consistently provide me with the most competitive deals backed up with sound advice and good service.
I am writing to thank yourself and you company for such a fantastic service when our computer system failed at 9am on a Monday morning!
Parallel ICT came to our rescue, not only supplying us with the kit but within 20 minutes of my telephone call.
I will have no doubt in recommending your company and its services to anyone I come across with a computer need in the future.
Once again thanks for your professionalism and speed of service.
Dual Mortgage Brokers
Just a quick note to thank you for all your help and support in I would not hesitate to recommend Parallel to anyone needing I.T. advice and support as they have always provided us with a very professional and courteous service, which is customised to our particular needs within a small business. They have been great at keeping us running and promptly dealing with any I.T. issues, particularly when a 3rd party program was interfering in the running of the business. On that occasion Parllel really went the extra mile to get us back up and running (spending hour upon hour resolving it) and that level of service is very rare these days.
Thanks a lot for your continued help with all our I.T. needs -